Refund policy
Returns
Unfortunately, we can’t offer you a refund at this time.
Exchanges (if eligible)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at russ@sourcatrecords.com first for approval then send your item to: 279 9th Street East, Owen Sound, Ontario, Canada, N4K 1N8
Shipping
To return eligible products (please see Exchanges above) mail your product to: 279 9th Street East, Owen Sound, Ontario, Canada, N4K 1N8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Unfortunately, we can’t offer you a refund at this time.
Exchanges (if eligible)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at russ@sourcatrecords.com first for approval then send your item to: 279 9th Street East, Owen Sound, Ontario, Canada, N4K 1N8
Shipping
To return eligible products (please see Exchanges above) mail your product to: 279 9th Street East, Owen Sound, Ontario, Canada, N4K 1N8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.